Shipping Policy

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Home Shipping Policy

Shipping Policy

Shipping Policy for Mobile Market

Effective Date: October 2024

At Mobile Market, we strive to provide fast, reliable, and cost-effective shipping to our customers. This Shipping Policy outlines the shipping methods, costs, and delivery times for orders placed on our website.

1. Shipping Destinations

We currently ship to addresses only within Canada.

2. Shipping Methods and Costs

Standard Shipping: Typically delivered within 6-10 business days. Shipping cost is free for all orders!

3. Order Processing Time

All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-demand periods or promotional events, order processing times may be slightly longer.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website. Please allow up to 2-4 days for the tracking information to become available.

5. International Shipping

We are not offering international shipping at the moment. We only ship in Canada.

6. Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. If your shipping address falls outside our service areas, we will notify you via email.

7. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us immediately at support@mobilemarket.site. We will work with the carrier to resolve the issue as quickly as possible and provide a replacement or refund as necessary.

8. Changes to Shipping Address

If you need to change your shipping address after placing an order, please contact us as soon as possible at support@mobilemarket.site. We will do our best to accommodate your request, but please note that we cannot guarantee changes to shipping information once an order has been processed.